Email us: support@pxcream.com
Tell us your app version (shown in Settings in the app) and what happened. Please don’t send payment card details.
Frequently asked questions
How do I save a wallpaper?
Open a wallpaper and tap the download button. The first time, iOS will ask for permission to add photos to your library. Then open the Photos app, pick the wallpaper, tap Share → Use as Wallpaper.
The wallpaper didn’t save to Photos
Check that pxCream can add photos: iPhone Settings → Privacy & Security → Photos → pxCream. Then try again.
I bought credits or Unlimited but don’t see them
In the app, open My Pixels → Settings → Restore Purchases, using the same Apple ID you bought with. If that doesn’t work, email us with the date of the purchase. You can find your receipt at reportaproblem.apple.com.
How do I cancel my subscription?
Open Settings → Manage Subscription in the app, or go to iPhone Settings → your name → Subscriptions. Deleting the app doesn’t cancel a subscription.
Can I get a refund?
Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.
How do I delete my data?
Email us and ask for deletion. See the Privacy Policy for what we store and what deletion means for your credits.